Customer reviews of Davidsons of Newcastle

By DEBORAH M on 02 July 2017 | Verified purchase

Very helpful

By Ian T on 23 June 2017 | Verified purchase

Very pleased with the friendly way these guys do business. Viewed and test drove our car on a Saturday, picked it up the following Wednesday. Offered thorough explanations with no hidden extras. Would definitely recommend to anyone.

By PAUL W on 23 June 2017 | Verified purchase

Relaxed and friendly salesman. No pressure . This was the second time I've bought a car from Davidson's and I can't fault them either time.

By Peter S on 22 June 2017 | Verified purchase

Helpful without being pressurised as I like it. Also communicated in the preferred method which was appreciated as well. I bought my previous car at the Morpeth branch so I knew what to expect...

By IAN T on 12 June 2017 | Verified purchase

I purchased my Vauxhall Insignia through Davidsons of Newcastle who made my transaction very easy and did me a great price on the car, I live in Manchester so some distance away, they kept me updated every step of the way and delivery was like clockwork, the driver kept me updated of his progress of his journey, couldn't of asked for more. I would recommend Davidsons of Newcastle obviously a company who pride themselves on their customer service.

By M A on 20 April 2026 | Purchase not verified

I haven't bought a car from this dealership (yet), but I have had my eye on one of their vehicles for a while and noticed that they have been reducing it's price by a reasonable amount as it has yet to sell. I want to commend this dealership for understanding how pricing/supply and demand works. I have seen many other dealerships RAISE the price of their unsold cars, which I find utterly baffling and alienating. I will certainly be willing to give this dealership a try, as it seems they care about their business and customers.

By Dave J on 10 March 2026 | Purchase not verified

1ST CLASS SERVICE FAST AND RELIABLE

By Anonymous on 23 February 2026 | Purchase not verified

Initial sales experience was efficient and smooth, but after sales service takes weeks to complete!

Reply from Davidsons of Newcastle on 25/02/26

GOOD AFTERNOON, UNFORTUNATELY WE ARE UNABLE TO ACTION YOUR 2 STAR REVIEW, AS IT IS ANONYMOUS. I AM SORRY YOU FEEL THE AFTERSALES TIME SCALE WAS NOT QUICK ENOUGH. UNFORTUNATELY THERE IS NO CONTEXT TO THE REVIEW, SOMETIMES WE ARE AT THE MERCY OF THIRD PARTIES FOR INFORMATION/DIAGNOSTICS OR PARTS WHICH CAN DELAY REPAIRS SIGNIFICANTLY. PLEASE FEEL FREE TO CONTACT US ON 0191 2666593, WE MAY BE ABLE TO SHED SOME LIGHT ON THE DELAY.

By Anonymous on 01 October 2025 | Purchase not verified

Found a few things disappointing, we were miles from there so agreed a deal , did all paperwork on line . Only to get a call saying the mileage was now 2000 miles more as a manager had been using it . Charged us £380 to deliver to cannock they also then stated that they had made a mistake should have been double as they were collecting the part x . As it is nice car but sales could be better.

By Gary A on 30 September 2024 | Purchase not verified

Just had a brilliant experience buying a car from Davidsons. Scott looked after all aspects of the transaction and could not have been more helpful. The trade in deal was significantly better than "we buy any car" and the new car was presented in perfect order. Thank you Scott.